ariion Terms and Conditions – Rules for Philippine Players

1 Eligibility and account registration

To register and maintain an ariion account, you must:

• Be of legal age as required under applicable Philippine law and regulations, and under the laws of the jurisdiction from which you access ariion.
• Reside in, or access ariion from, a location where online sports betting and casino gaming is legally permitted.
• Provide accurate, current, and complete information during registration. This includes your full legal name, date of birth, address, and contact details.
• Not be subject to any self-exclusion arrangement — either through ariion or through a recognised gambling exclusion programme — at the time of registration or at any point during active use.
• Not be a current employee, contractor, director, or immediate family member of an ariion employee or contractor where that relationship creates a conflict of interest as determined by ariion.

ariion reserves the right to request identity verification documents at any time, including during registration, before processing a withdrawal, or if unusual account activity is detected. Failure to complete identity verification within the requested timeframe may result in account restrictions or closure.

Only one account per person is permitted. Creating multiple accounts — whether using the same or different personal details, payment methods, or devices — is a breach of these terms and may result in all associated accounts being closed and all balances being forfeited.

2 Account responsibilities

Once registered, you are responsible for all activity that occurs under your ariion account. Your specific responsibilities include:

• Keeping your password and login credentials secure and not sharing them with any other person under any circumstances.
• Signing out of your ariion account after every session, particularly when using a shared or public device.
• Notifying ariion support immediately if you become aware of or suspect any unauthorised access to your account.
• Keeping your registered contact details — including your email address and phone number — current and accurate. ariion will use these details for account communications, payment notifications, and verification.
• Ensuring that any device you use to access ariion is free from malware, keyloggers, or other software that could compromise account security.

ariion will not be liable for losses resulting from unauthorised account access where those losses occurred because you shared your credentials, failed to secure your device, or did not notify ariion of a suspected breach in a timely manner.

3 Deposits and withdrawals

All ariion accounts for Philippine players are denominated in Philippine Peso (₱). The following conditions apply to all deposits and withdrawals:

• Deposits must be made using payment methods that are registered in your own name. Third-party deposits — from payment accounts, cards, or bank accounts belonging to another person — are not permitted.
• Available deposit and withdrawal methods may include GCash, Maya, GrabPay, Coins.ph, InstaPay and PESONet bank transfer, BDO, BPI, and UnionBank online banking, and eligible Visa or Mastercard bank cards. Available methods and applicable limits are displayed within your ariion account at the time of transaction.
• Minimum and maximum deposit and withdrawal amounts apply and are displayed within your account. These limits may vary by payment method.
• Withdrawal requests are subject to identity verification. ariion may request supporting documents before processing any withdrawal, particularly for first withdrawals or withdrawals above a defined threshold.
• Processing times for withdrawals vary by payment method. ariion will make reasonable efforts to process approved withdrawals promptly but cannot guarantee specific timelines due to factors outside its control, including payment provider processing schedules.
• ariion does not accept deposits made from funds intended for essential living expenses, loan repayments, or any obligation to another party. It is your responsibility to ensure funds deposited with ariion are genuinely discretionary.

Account balances do not earn interest. Unused balances that remain inactive for an extended period may be subject to an inactivity fee as described in the ariion account policies, which form part of these terms.

4 Wagering rules

The following general rules apply to all wagers placed at ariion across sports betting, casino games, card games, fishing games, and all other available markets:

• Wagers may only be placed when your ariion account has sufficient cleared funds to cover the full stake. ariion does not extend credit.
• Once a wager is confirmed and accepted, it cannot be cancelled or amended unless ariion determines that a manifest error occurred in the odds or market data displayed at the time of placement.
• In the event of a manifest pricing error — for example, odds significantly out of line with those available across the market — ariion reserves the right to void affected wagers and return stakes. Deliberate exploitation of pricing errors is prohibited and may result in account closure.
• Specific game rules, bet types, settlement procedures, and payout rates are published within each game or market on the ariion platform. These specific rules apply in addition to these general terms. Where a conflict exists between general and specific rules, the specific rules take precedence for that game or market.
• ariion processes wager settlements as promptly as possible following the conclusion of the relevant event or game round. ariion reserves the right to delay settlement pending verification of results where the outcome is disputed or under review by the relevant organising body.
• Minimum and maximum stake limits apply to individual wagers and are displayed within the relevant market or game. Attempting to circumvent these limits through multiple accounts or related parties is prohibited.

5 Promotions and bonuses

ariion may offer promotions, bonuses, free bets, or other incentives to registered players from time to time. The following general conditions apply to all promotional offers unless specific promotion terms state otherwise:

• Each promotion has its own eligibility criteria, wagering requirements, time limits, and qualifying bet types. These are stated in the specific promotional terms and conditions published alongside the offer. It is your responsibility to read and understand these before participating.
• Bonuses are subject to wagering requirements before any associated winnings may be withdrawn. The applicable wagering multiplier and qualifying games are specified in the promotion terms.
• Promotions are intended for genuine recreational players. ariion reserves the right to withhold or withdraw a promotional offer where it determines, at its reasonable discretion, that a player's betting pattern suggests the offer is being exploited rather than used in the spirit of normal play.
• Promotions may not be combined unless the specific offer terms explicitly permit combination. Only one welcome offer per person, household, IP address, or payment method applies.
• ariion reserves the right to amend, suspend, or discontinue any promotion with reasonable notice. Where a promotion is terminated, any bonus balance not yet meeting withdrawal requirements may be forfeited.

6 Prohibited conduct

The following actions are strictly prohibited on ariion. Engaging in any of these may result in immediate account suspension, permanent closure, forfeiture of any balance, and referral to relevant authorities:

• Using a false identity, another person's identity, or falsified documents during registration or verification.
• Opening multiple accounts or assisting another person in doing so to circumvent limits, restrictions, or account closures.
• Colluding with other players to gain an unfair advantage in any ariion game or market.
• Using automated software, bots, scripts, or any technical tool to interact with ariion in a manner not intended by the platform.
• Exploiting software bugs, pricing errors, or game malfunctions knowingly and without reporting them to ariion support.
• Using funds derived from illegal activity for deposits or play at ariion.
• Engaging in any form of money laundering, fraud, or financial crime using the ariion platform.
• Threatening, abusing, or harassing ariion support staff or other players in any communication channel.

ariion cooperates with relevant Philippine regulatory and law enforcement authorities and will provide information about account activity as required by applicable law.

7 Account suspension and closure

ariion may suspend or close a player account in the following circumstances:

• A breach of any provision of these Terms and Conditions.
• Failure to complete identity verification within the required timeframe.
• Reasonable suspicion of fraud, money laundering, or other illegal activity.
• A request from the account holder for self-exclusion or voluntary account closure.
• Extended account inactivity, subject to reasonable prior notice.
• A directive or requirement from a relevant regulatory or law enforcement authority.

Where an account is closed due to a breach of these terms, any remaining balance may be withheld pending investigation. Where a closure is initiated by the player and no breach has occurred, any verified cleared balance will be returned through the player's registered payment method within a reasonable timeframe.

If you wish to close your account voluntarily, please contact ariion support directly. Do not simply stop logging in — an inactive account is not a closed account, and any applicable inactivity policy will apply to it.

8 Limitation of liability

ariion provides its platform on an "as available" basis. While we work to ensure consistent and reliable service, we cannot guarantee uninterrupted access at all times. Specifically:

• ariion is not liable for losses arising from platform downtime, technical faults, data transmission errors, or third-party service interruptions outside of its direct control.
• ariion is not liable for losses of expected winnings unless those losses resulted directly from ariion's own verifiable error.
• ariion is not liable for losses that result from your use of an unsecured device, network, or compromised credentials.
• In all cases, ariion's liability to you for any verified platform error is limited to the return of the affected stake amount. ariion does not accept liability for consequential, indirect, or speculative losses.

Nothing in this section limits liability that cannot be lawfully excluded under applicable Philippine consumer protection legislation.

9 Responsible gaming

ariion is committed to providing a safe and responsible gaming environment. By agreeing to these terms, you acknowledge that:

• Online betting and casino play involves real financial risk. You may lose all funds wagered.
• You will only use ariion for personal entertainment and not as a source of income or a means of recovering financial losses.
• You will not access ariion while under the influence of alcohol, medication, or other substances that impair judgement.
• You will make use of the deposit limits, session time tools, and self-exclusion options available within your ariion account where appropriate.
• You will review the ariion Responsible Gaming page for guidance on warning signs, support resources, and available account tools.

If you are experiencing difficulties with your gambling habits, ariion encourages you to use self-exclusion and to seek support. You can contact ariion support directly to activate account restrictions at any time.

10 Privacy and data

ariion collects, stores, and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions. Key points include:

• Personal data collected during registration and verification is used for account management, identity verification, regulatory compliance, and the delivery of ariion services.
• ariion does not sell personal data to third parties for marketing purposes.
• Transaction and wagering data is retained for the periods required by applicable Philippine law and anti-money laundering regulations.
• You may request access to, or correction of, your personal data by contacting ariion support. Requests are handled in accordance with applicable data protection obligations.

Please review the full Privacy Policy for complete information on how ariion handles your data.

11 Changes to these terms

ariion reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, ariion will:

• Publish the updated terms on this page with a revised review date clearly indicated at the top of the document.
• Where required by applicable regulation, provide advance notice of significant changes through your registered email address or via an in-account notification.

Continued use of ariion following the publication of updated terms constitutes your acceptance of those terms. If you do not agree with a change, you should stop using ariion and contact support to close your account before the change takes effect.

12 Contact and complaints

If you have a question about these Terms and Conditions, a concern about a specific transaction or wager, or a formal complaint about any aspect of the ariion service, please contact the ariion support team:

• Email: support@ariion.net
• Availability: 24/7, including Philippine public holidays
• Response language: Philippine English

ariion aims to acknowledge all complaints within one business day and to provide a substantive response within five business days. Where a complaint requires more detailed investigation, ariion will keep you informed of progress at regular intervals.

If you are not satisfied with ariion's response to a formal complaint, you may escalate to the relevant Philippine gaming regulatory authority in accordance with applicable rules.