ariion Privacy Policy – How We Handle Your Data in PH

1 What data we collect

ariion collects personal data in several ways depending on how you interact with the platform. The categories of data we collect include:

ariion does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, or health information unless specifically required by law or regulatory obligation — for example, information related to a responsible gaming self-exclusion request.

2 How we use your data

The personal data ariion collects is used for the following purposes:

• Account creation and management: To create, maintain, and secure your ariion account, including processing registration details and verifying your identity.
• Transaction processing: To process deposits and withdrawals in Philippine Peso (₱) through your selected payment method, and to maintain accurate financial records for your account.
• Identity and age verification: To confirm that you meet the legal age and residency requirements before and during your use of ariion, and to comply with know-your-customer (KYC) obligations.
• Customer support: To respond to your questions, investigate complaints, and resolve disputes in connection with your ariion account.
• Platform security and fraud prevention: To detect and prevent fraudulent activity, money laundering, and other prohibited conduct as described in the ariion Terms and Conditions.
• Responsible gaming: To monitor account activity for signs of harmful gambling behaviour and to administer any self-exclusion or limit requests you make.
• Legal and regulatory compliance: To meet obligations under applicable Philippine law, including reporting requirements to gaming regulators and anti-money laundering authorities.
• Service improvement: To analyse how ariion is used in aggregate and to improve platform performance, game availability, and user experience. This analysis uses anonymised or aggregated data wherever possible.
• Account communications: To send you transactional messages related to your account activity, such as deposit confirmations, withdrawal updates, and security alerts.

ariion does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by applicable regulation.

3 Legal basis for processing

ariion processes your personal data under one or more of the following legal bases, consistent with applicable Philippine data protection law including the Data Privacy Act of 2012 (Republic Act No. 10173):

• Contractual necessity: Processing required to create and maintain your ariion account and to deliver the services you have requested — including processing wagers, handling transactions, and providing customer support.
• Legal obligation: Processing required to comply with applicable Philippine law, including gaming licensing requirements, anti-money laundering regulations, tax reporting, and law enforcement directives.
• Legitimate interests: Processing carried out for the legitimate interests of ariion, including fraud prevention, platform security, and the responsible management of the gaming environment — provided those interests are not overridden by your data protection rights.
• Consent: Where ariion relies on your consent for a specific processing activity — for example, sending promotional communications — that consent is recorded separately and may be withdrawn at any time by contacting ariion support.

4 Who we share data with

ariion does not sell, rent, or trade your personal data. We share information only in the following limited circumstances:

• Payment processors and financial institutions: Your financial data is shared with the payment providers you use — such as GCash, Maya, InstaPay or PESONet, BDO, BPI, UnionBank, and card networks — to the extent required to process your deposit or withdrawal. These parties process your data under their own privacy policies and applicable financial regulations.
• Identity verification services: Third-party KYC and identity verification providers may receive your identity documents and personal details to complete mandatory verification processes. These providers are contractually bound to handle your data securely and only for the specified purpose.
• Gaming platform and technology providers: Technology partners who provide game content, live dealer infrastructure, or platform software may receive technical and account data necessary to deliver those services. They are not permitted to use this data for their own marketing or other independent purposes.
• Regulatory and law enforcement authorities: ariion is required by Philippine gaming regulations, anti-money laundering law, and other applicable legislation to report certain account and transaction information to relevant authorities. This disclosure is a legal obligation and does not require your consent.
• Professional advisers: Legal, accounting, and compliance advisers engaged by ariion may access personal data on a confidential basis where necessary for their professional services.

Any third party that receives personal data from ariion is required to maintain appropriate data security standards and to use that data only for the purpose for which it was shared.

5 How long we keep data

ariion retains personal data for as long as:

• Your account remains active and you have not requested its closure.
• Required by applicable Philippine law following account closure — for example, transaction and identity records are retained for periods mandated by anti-money laundering and gaming regulations, which may be five years or longer.
• Necessary to resolve an open complaint, dispute, or legal proceeding involving your account.

Once the applicable retention period has passed and there is no other lawful basis for continued storage, ariion will delete or irreversibly anonymise your personal data. Anonymised data may be retained for statistical or analytical purposes without any restriction on time, as it can no longer be linked back to you.

6 How we protect your data

ariion takes the security of your personal and financial information seriously. Our security practices include:

• Encryption of data in transit using industry-standard protocols to prevent interception during communication between your device and ariion servers.
• Encrypted storage of sensitive data at rest, including identity documents and financial information.
• Access controls that limit which ariion personnel can view specific categories of personal data, based on their operational role and a legitimate need.
• Regular review of access logs and monitoring of systems for unusual activity that may indicate a breach or attempted breach.
• Security testing and ongoing assessment of the ariion platform to identify and address vulnerabilities before they can be exploited.

Despite these measures, no online platform can guarantee complete security against all possible threats. If you suspect that your ariion account has been accessed without your authorisation, please notify ariion support immediately at support@ariion.net. In the event of a data breach that is likely to result in a risk to your rights, ariion will notify you in accordance with applicable legal obligations.

7 Your rights as a data subject

Under the Philippine Data Privacy Act and applicable data protection principles, you have the following rights in relation to the personal data ariion holds about you:

To exercise any of these rights, contact ariion support at support@ariion.net. We will acknowledge your request promptly and provide a substantive response within the timeframe required by applicable law. Note that some rights are subject to conditions and exemptions — for example, data retained for mandatory legal or regulatory purposes cannot be deleted simply on request.

8 Cookies and tracking

ariion uses cookies and similar tracking technologies on ariion.net to support platform operation and to understand how players interact with the site. The categories of cookies used include:

• Strictly necessary cookies: Required for the platform to function. These include session management cookies that keep you logged in during an active session. They cannot be disabled without preventing the platform from working.
• Functional cookies: Remember your preferences — such as language settings — to improve your experience across sessions.
• Analytics cookies: Collect anonymised or aggregated data about how players navigate ariion.net. This information is used to improve the platform and is not linked to your individual identity.

ariion does not use third-party advertising or tracking cookies for cross-site behavioural advertising. You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will affect platform functionality.

9 Children and minors

ariion is strictly an adults-only platform. We do not knowingly collect personal data from individuals who are below the legal age requirement for online gaming in the Philippines. Age verification is a mandatory step in the ariion registration process.

If ariion discovers that personal data has been collected from a minor — whether through falsified registration information or any other means — that account will be immediately closed, any balance will be handled in accordance with applicable law, and the personal data will be deleted. If you believe a minor has registered with ariion, please notify us at support@ariion.net immediately.

10 Changes to this policy

ariion may update this Privacy Policy from time to time to reflect changes in our practices, applicable Philippine law, or regulatory requirements. When we make material changes:

• The updated policy will be published on this page with a revised review date at the top.
• Registered ariion players will be notified through their verified email address or via an in-account notification before material changes take effect.
• Continued use of ariion after the effective date of a revised policy constitutes your acceptance of the updated terms.

We recommend reviewing this page periodically so you are always aware of the current ariion privacy practices.

11 How to contact us

For any question, request, or concern about this Privacy Policy or how ariion handles your personal data, please reach out to the ariion support team:

• Email: support@ariion.net
• Availability: 24/7, including Philippine public holidays
• Response language: Philippine English

For formal data subject rights requests, please include your registered email address and a clear description of your request. ariion will acknowledge receipt promptly and provide a substantive response within the timeframe required by applicable law — typically no longer than 30 days for standard requests.